Shipping policy

Thank you for visiting and shopping at Joker Street. The following terms and conditions constitute our Shipping Policy.

1. Order Processing

All orders are processed within 3 to 5 business days after receiving your order confirmation email.

You will receive another notification when your order has shipped.

If there is a high volume of orders or unforeseen delays, shipment may be delayed by a few days. We will notify you via email in such cases.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery time:

Metro cities: 2 to 5 days

Other locations: 4 to 10 days

Delivery delays can occasionally occur due to courier or weather issues.

3. Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email with a tracking number once your order has been shipped.
The tracking number will be active within 24 hours.

4. Shipping Partners

We partner with trusted logistics services such as [e.g., Delhivery, Bluedart, Shiprocket, DTDC, etc.] to ensure smooth and reliable delivery.

5. International Shipping

International shipping charges and delivery times will vary depending on destination and carrier.

6. Damages or Missing Packages

Joker Street is not liable for any products damaged or lost during shipping.
If your order arrives damaged, please contact the shipment carrier or our support team to file a claim with an unboxing video.
Please save all packaging materials and damaged goods before filing a claim.

7. Wrong Address Disclaimer

It is the responsibility of the customer to ensure that the shipping address entered is correct.
We are not responsible for non-delivery due to errors in the address provided.

8. Contact Us

If you have any questions about our shipping policy, please contact us at:
Jokerstreetin@gmail.com
+91 74190 58282
17, Commercial House Tax No 1696/6, Waka Nai Basti, Rewari, Haryana-123401